Get in touch with the desk
We answer every message that reaches us. The editorial desk is small and our preference is plain electronic correspondence — please pick the address that best matches your subject so the right pair of hands reads first.
Where to write
Each address below is monitored by a member of the editorial team. We aim to acknowledge messages within two working days. We do not use a contact form, and we never publish reader correspondence without an explicit go-ahead.
For everyday questions about the site, how the register works, or anything we have written.
Reach the editors directly for corrections, factual disputes or to flag a misleading bonus term.
Subject access requests, data-deletion requests and questions about how your data is handled.
Disputes about content, advertising standards or alleged failures of our editorial process.
What we can and cannot help with
We are an editorial guide, not an operator. If you are chasing a withdrawal, raising a dispute about a specific bet, or asking for account-level support, the operator's own support desk is the only place that can help. Our team has no access to operator accounts, balances or transaction records.
We are very happy to hear about misleading promotional copy, broken withdrawal windows or licence-standing concerns. That is precisely the sort of intelligence that keeps the register honest.
Responsible play support
If gambling has stopped feeling like entertainment, please do not write to us first. The two organisations below are properly resourced, free to use and confidential.
- BeGambleAware — independent charity providing free advice and counselling.
- GamCare — runs the National Gambling Helpline and the NetLine chat service.
- GAMSTOP — the national self-exclusion register for British online platforms.
We will never ask you to confirm account credentials, payment details or personal documents by reply. If a message claiming to be from RoyalFlushUK asks for any of these, please ignore it and forward it to our privacy address above.